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Frequently Asked Questions

How can I register an account?
You should provide an email in our registration page, and we will send you a confirmation email by Please follow the instructions contained therein to sign in.
Why can't I receive my private key for each email confirmation?
In consideration of security, you can only receive you private key in the first three emails. You should keep it confidential and never share with others unless requested by our website.
When the eprints are daily updated?
We update the eprints from at 1:40 and 4:40 in Greenwich Mean Time. There are no daily updates at weekends.
If I have other questions, what should I do?
You can contact us by email or sending messages to 999 <service>. Besides, you can also ask for help in the chat room.